IMPACT OF AI

During COVID-19, the need for rapid and responsive recovery demanded an agile, iterative and community centered implementation model. As a result, our teams developed Adaptive Implementation, a holistic approach to reach the last mile.

IMPACT OF AI

During COVID-19, the need for rapid and responsive recovery demanded an agile, iterative and community centered implementation model. As a result, our teams developed Adaptive Implementation, a holistic approach to reach the last mile.
Discovered the need for support in the COVID-19 service delivery.

DEFINE

Conducted situational analysis to narrow down problem and opportunity areas on the supply and demand sides to deliver need based interventions.

DESIGN

Built rapid prototypes based on identified gaps to create targeted strategies for increasing vaccination uptake and improving beneficiary experience via smooth service delivery.

TEST

Tested the prototypes with the rural cadres and beneficiaries; and made iterations as per feedback received.

REVIEW

Continuously monitored the efficacy and feasibility of solutions designed and rapid response to unforeseen challenges.
Built staff capacities and deployed strategic solutions for effective implementation.
Wide-scale implementation of tested and refined solutions facilitated. systemic impact.
Discovered the need for support in the COVID-19 service delivery.

DEFINE

Conducted situational analysis to narrow down problem and opportunity areas on the supply and demand sides to deliver need based interventions.

DESIGN

Built rapid prototypes based on identified gaps to create targeted strategies for increasing vaccination uptake and improving beneficiary experience via smooth service delivery.

TEST

Tested the prototypes with the rural cadres and beneficiaries; and made iterations as per feedback received.

REVIEW

Continuously monitored the efficacy and feasibility of solutions designed and rapid response to unforeseen challenges.
Built staff capacities and deployed strategic solutions for effective implementation.
Wide-scale implementation of tested and refined solutions facilitated. systemic impact.

HOW TO APPLY AI?

Cultivate embedded partnerships

1

Collaborate with partner organizations, government stakeholders and communities to create systemic, people-centered and sustainable interventions.
Recruit community members to establish a trusted link with the community and a reliable point of contact, especially in hard-to-reach areas.
Develop protocols for the nature and frequency of communication, knowledge sharing and brainstorming to address challenges with agility.
Offer social and monetary incentives and work recognition to build a sense of ownership within the program team.
Conduct capacity-building sessions to align teams with program core values such as listening first, client consent and reading socio-cultural cues.

Cultivate embedded partnerships

1

Collaborate with partner organizations, government stakeholders and communities to create systemic, people-centered and sustainable interventions.
Recruit community members to establish a trusted link with the community and a reliable point of contact, especially in hard-to-reach areas.
Develop protocols for the nature and frequency of communication, knowledge sharing and brainstorming to address challenges with agility.
Offer social and monetary incentives and work recognition to build a sense of ownership within the program team.
Conduct capacity-building sessions to align teams with program core values such as listening first, client consent and reading socio-cultural cues.

1

Cultivate embedded partnerships

Collaborate with partner organizations, government stakeholders and communities to create systemic, people-centered and sustainable interventions.
Making vaccine accessible through door-to-door admininistration and hyperlocal camps.
Develop protocols for the nature and frequency of communication, knowledge sharing and brainstorming to address challenges with agility.
Offer social and monetary incentives and work recognition to build a sense of ownership within the program team.
Conduct capacity-building sessions to align teams with program core values such as listening first, client consent and reading socio-cultural cues.

Understand
the context

2

Deep dive into the problem, varied stakeholder pain-points and needs to ensure differentiated service delivery so that no one falls through the cracks.
Study the landscape and map areas of inquiry to make cross connections, identify existing gaps and potential opportunities.
Work with the government officials to identify areas where immediate support is required.
Engage with diverse stakeholders and group them basis behavioral commonalities to build customized strategies for diverse stakeholders.

Understand
the context

2

Deep dive into the problem, varied stakeholder pain-points and needs to ensure differentiated service delivery so that no one falls through the cracks.
Study the landscape and map areas of inquiry to make cross connections, identify existing gaps and potential opportunities.
Work with the government officials to identify areas where immediate support is required.
Engage with diverse stakeholders and group them basis behavioral commonalities to build customized strategies for diverse stakeholders.

2

Understand
the context

Deep dive into the problem, varied stakeholder pain-points and needs to ensure differentiated service delivery so that no one falls through the cracks.
Study the landscape and map areas of inquiry to make cross connections, identify existing gaps and potential opportunities.
Work with the government officials to identify areas where immediate support is required.
Engage with diverse stakeholders and group them basis behavioral commonalities to build customized strategies for diverse stakeholders.

Co-design solutions

3

Involve community and government actors in the solution building process to reduce implementation friction and increase adaptability.
Rapid prototyping to create, test and iterate solutions with supply-demand users to see what works before committing resources to it.
Introduce incremental improvements to low-fidelity prototypes via regular user feedback to enhance the impact of the solutions.
Create tools for smooth service delivery and targeted counseling to break refusal and encourage vaccine uptake among hesitant groups.

Co-design solutions

3

Involve community and government actors in the solution building process to reduce implementation friction and increase adaptability.
Rapid prototyping to create, test and iterate solutions with supply-demand users to see what works before committing resources to it.
Introduce incremental improvements to low-fidelity prototypes via regular user feedback to enhance the impact of the solutions.
Create tools for smooth service delivery and targeted counseling to break refusal and encourage vaccine uptake among hesitant groups.

3

Co-design solutions

Involve community and government actors in the solution building process to reduce implementation friction and increase adaptability.
Rapid prototyping to create, test and iterate solutions with supply-demand users to see what works before committing resources to it.
Introduce incremental improvements to low-fidelity prototypes via regular user feedback to enhance the impact of the solutions.
Create tools for smooth service delivery and targeted counseling to break refusal and encourage vaccine uptake among hesitant groups.

Adapt to evolving priorities

4

Apply AI to reach the last mile and ensure inclusion of the vulnerable, hesitant, marginalized and hard-to-reach populations.
Making vaccines accessible through door-to-door administration and hyperlocal camps.
Leverage trusted political, religious and youth community sources and establish strong community presence with hesitant populations.
Provide Alternative Vaccine Delivery vehicles to transport vaccination teams to difficult geographies.
Strengthen health system by training ASHA and ANM cadres on tools and techniques for targeted counseling and mobilization.

Adapt to evolving priorities

4

Apply AI to reach the last mile and ensure inclusion of the vulnerable, hesitant, marginalized and hard-to-reach populations.
Making vaccines accessible through door-to-door administration and hyperlocal camps.
Leverage trusted political, religious and youth community sources and establish strong community presence with hesitant populations.
Provide Alternative Vaccine Delivery vehicles to transport vaccination teams to difficult geographies.
Strengthen health system by training ASHA and ANM cadres on tools and techniques for targeted counseling and mobilization.

4

Adapt to evolving priorities

Apply AI to reach the last mile and ensure inclusion of the vulnerable, hesitant, marginalized and hard-to-reach populations.
Making vaccines accessible through door-to-door administration and hyperlocal camps.
Leverage trusted political, religious and youth community sources and establish strong community presence with hesitant populations.
Provide Alternative Vaccine Delivery vehicles to transport vaccination teams to difficult geographies.
Strengthen health system by training ASHA and ANM cadres on tools and techniques for targeted counseling and mobilization.
Supported by the Packard Foundation, RECOVER Bihar is an embedded partnership between Project Concern International (PCI) India and Vihara Innovation Network (VIN), to actively support the Government of Bihar’s endeavor of achieving 100% COVID-19 vaccination coverage.
Copyright 2022 Vihara Innovation Network
Supported by the Packard Foundation, RECOVER Bihar is an embedded partnership between Project Concern International (PCI) India and Vihara Innovation Network (VIN), to actively support the Government of Bihar’s endeavor of achieving 100% COVID-19 vaccination coverage.
Copyright 2022 Vihara Innovation Network
Supported by the Packard Foundation, RECOVER Bihar is an embedded partnership between Project Concern International (PCI) India and Vihara Innovation Network (VIN), to actively support the Government of Bihar’s endeavor of achieving 100% COVID-19 vaccination coverage.
Copyright 2022 Vihara Innovation Network